Administrative Assistant

Nooklyn

Full Time · $45,000-$50,000/salary · Office

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Job Title: Administrative Assistant
Job Requirements: Full Time
Benefits: Medical / Dental / Vision Benefits, 3 weeks PTO w/ Approval from Manager
Reporting Location: Nooklyn HQ - Bushwick - 28 Scott Avenue, Brooklyn, NY 11237

Job Description:

We’re looking for an Administrative Assistant to join the Nooklyn team! You’ll collaborate with multiple departments at Nooklyn, including Leasing, Finance, and the People Departments. This position will report directly to Nooklyn’s CEO and Chief People Officer. This role is directly responsible for supporting the day-to-day operations of the company’s office.

As an NYC-based Brokerage with a focus on Tech, we’re on a mission to improve the experience of finding and sharing apartments in NYC. We are seeking passionate team members that share our vision.

This role demands a self-starting person with excellent communication skills who can thrive in collaborative environments but is also comfortable operating autonomously, enjoys problem-solving and building positive relationships with members of our community.

Key Responsibilities:

Office Locations

• Maintain the cleanliness and professionalism of the office environment, running miscellaneous related errands as needed
• Manage the front office by assisting employees and contractors, managing mail, and responding to office requests both in person and via email
• Provide administrative support as needed including maintaining inventory of office supplies, answering incoming calls company-wide, and customer support

**Data Entry / Review

• Review and approve/reject listings for approval and quality standards on our platform and third-party platforms
• Provide assistance with credit reports as needed
• Analyze our support experiences and processes to identify improvements and implement solutions that save time and improve efficiency
• Checklist for Onboarding New Agents
• Assist New Development team in creating spreadsheets for projects

**Keys

• Audit key system to ensure keys are actively in use
• Assist operations team in identifying improvements
• Keep key room organized

**Communications

• Answer customer service phone calls and appropriately escalate when necessary
• Assist in communication between the finance, engineering, and leasing departments as well as our agent team

**Requirements/Experience

• 2+ years of experience in Administrative, Retail, or Hospitality Positions
• 1-3 years of experience in NYC real estate (brokerage or property management)

About Nooklyn:

Founded in 2011 in Bushwick, Brooklyn, Nooklyn is a tech-powered real estate brokerage. 0ur core company values are focused upon fostering an inclusive and collaborative company culture. We’re now the market leaders in rentals in Brooklyn, with a pipeline of thousands of new development apartments for 2022-2023 across NYC.

Nooklyn is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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